Privacy Policy – Solutions Rénovation Québec
Last update: November 20, 2025
At Solutions Rénovation Québec, We take your privacy seriously. This policy explains how we collect, use, and protect your personal information, in accordance with the Quebec Law 25.
1. Collection of personal information
We only collect the information necessary to serve you and manage your renovation project.
Contact/submission forms
The following can be collected:
Name
Email address
Phone number
Address of the works
Information about your project
Analytical tools
To improve the experience on our site, we use:
Microsoft Clarity (anonymized data, clicks, browsing, recordings without sensitive data)
Google Analytics (traffic measurements, browsing, pages visited)
Digital advertising and tracking
Since we use Google Ads, certain tools may collect anonymous data to measure conversions:
Google Ads Pixel / Conversion Tracking
Google Tag Manager
No sensitive data is collected through these tools.
2. Use of Information
Personal information is used to:
Responding to your requests for quotes
Communicate with you about your project
Plan and carry out the work
Improving our website and advertising performance
Ensure fast and personalized customer service
We only use the information necessary to provide an efficient and secure service.
3. Sharing of information
Your data are never sold.
They can only be shared with:
Our technology providers (Microsoft Clarity, Google Analytics, Google Ads, web host), which comply with data protection standards.
No other party has access to it.
4. Storage and safety
Your information is stored on secure servers.
Reasonable measures are taken to prevent:
unauthorized access
data loss
unintended disclosure
Data is retained only for as long as necessary to provide services.
5. Your rights (Act 25)
In accordance with Act 25, you may, at any time:
request access to your personal information
request their correction or deletion
withdraw your consent to communications
To exercise your rights, please write to us at:
📧 [email protected]
6. Privacy Officer
Marco Savoie
Owner – Solutions Rénovation Québec
📍 2552 Chemin du Fleuve, Lévis, QC, Canada
📧 [email protected]
7. Changes to this policy
This policy may be updated from time to time.
The date of the last update will be displayed at the top of the page.