{"id":1011,"date":"2025-11-21T17:09:42","date_gmt":"2025-11-21T17:09:42","guid":{"rendered":"https:\/\/solutionsrenovationquebec.ca\/?page_id=1011"},"modified":"2025-11-21T17:14:34","modified_gmt":"2025-11-21T17:14:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/solutionsrenovationquebec.ca\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1011\" class=\"elementor elementor-1011\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d6aa21 e-flex e-con-boxed wcf-starter-animations-none e-con e-parent\" data-id=\"4d6aa21\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae206d8 wcf-starter-animations-none elementor-widget elementor-widget-text-editor\" data-id=\"ae206d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1><strong>Privacy Policy \u2013 Solutions R\u00e9novation Qu\u00e9bec<\/strong><\/h1><p><strong>Last update: November 20, 2025<\/strong><\/p><p>At <strong>Solutions R\u00e9novation Qu\u00e9bec<\/strong>, We take your privacy seriously. This policy explains how we collect, use, and protect your personal information, in accordance with the <strong>Quebec Law 25<\/strong>.<\/p><h2><strong>1. Collection of personal information<\/strong><\/h2><p>We only collect the information necessary to serve you and manage your renovation project.<\/p><h3><strong>Contact\/submission forms<\/strong><\/h3><p>The following can be collected:<\/p><ul><li><p>Name<\/p><\/li><li><p>Email address<\/p><\/li><li><p>Phone number<\/p><\/li><li><p>Address of the works<\/p><\/li><li><p>Information about your project<\/p><\/li><\/ul><h3><strong>Analytical tools<\/strong><\/h3><p>To improve the experience on our site, we use:<\/p><ul><li><p><strong>Microsoft Clarity<\/strong> (anonymized data, clicks, browsing, recordings without sensitive data)<\/p><\/li><li><p><strong>Google Analytics<\/strong> (traffic measurements, browsing, pages visited)<\/p><\/li><\/ul><h3><strong>Digital advertising and tracking<\/strong><\/h3><p>Since we use Google Ads, certain tools may collect anonymous data to measure conversions:<\/p><ul><li><p><strong>Google Ads Pixel \/ Conversion Tracking<\/strong><\/p><\/li><li><p><strong>Google Tag Manager<\/strong><\/p><\/li><\/ul><p>No sensitive data is collected through these tools.<\/p><h2><strong>2. Use of Information<\/strong><\/h2><p>Personal information is used to:<\/p><ul><li><p>Responding to your requests for quotes<\/p><\/li><li><p>Communicate with you about your project<\/p><\/li><li><p>Plan and carry out the work<\/p><\/li><li><p>Improving our website and advertising performance<\/p><\/li><li><p>Ensure fast and personalized customer service<\/p><\/li><\/ul><p>We only use the information necessary to provide an efficient and secure service.<\/p><h2><strong>3. Sharing of information<\/strong><\/h2><p>Your data <strong>are never sold<\/strong>.<br \/>They can only be shared with:<\/p><ul><li><p><strong>Our technology providers<\/strong> (Microsoft Clarity, Google Analytics, Google Ads, web host), which comply with data protection standards.<\/p><\/li><\/ul><p>No other party has access to it.<\/p><h2><strong>4. Storage and safety<\/strong><\/h2><p>Your information is stored on secure servers.<br \/>Reasonable measures are taken to prevent:<\/p><ul><li><p>unauthorized access<\/p><\/li><li><p>data loss<\/p><\/li><li><p>unintended disclosure<\/p><\/li><\/ul><p>Data is retained only for as long as necessary to provide services.<\/p><h2><strong>5. Your rights (Act 25)<\/strong><\/h2><p>In accordance with Act 25, you may, at any time:<\/p><ul><li><p>request access to your personal information<\/p><\/li><li><p>request their correction or deletion<\/p><\/li><li><p>withdraw your consent to communications<\/p><\/li><\/ul><p>To exercise your rights, please write to us at:<br \/>\ud83d\udce7 <strong><a href=\"mailto:srq.quebec@gmail.com\">srq.quebec@gmail.com<\/a><\/strong><\/p><h2><strong>6. Privacy Officer<\/strong><\/h2><p><strong>Marco Savoie<\/strong><br \/><strong>Owner \u2013 Solutions R\u00e9novation Qu\u00e9bec<\/strong><br \/>\ud83d\udccd 2552 Chemin du Fleuve, L\u00e9vis, QC, Canada<br \/>\ud83d\udce7 <strong><a href=\"mailto:srq.quebec@gmail.com\">srq.quebec@gmail.com<\/a><\/strong><\/p><h2><strong>7. Changes to this policy<\/strong><\/h2><p>This policy may be updated from time to time.<br \/>The date of the last update will be displayed at the top of the page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e9 \u2013 Solutions R\u00e9novation Qu\u00e9bec Derni\u00e8re mise \u00e0 jour : 20 novembre 2025 Chez Solutions R\u00e9novation Qu\u00e9bec, on prend ta vie priv\u00e9e au s\u00e9rieux. Cette politique explique comment on collecte, utilise et prot\u00e8ge tes renseignements personnels, conform\u00e9ment \u00e0 la Loi 25 du Qu\u00e9bec. 1. Collecte des renseignements personnels On recueille uniquement les renseignements [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1011","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - Solutions R\u00e9novation Qu\u00e9bec<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solutionsrenovationquebec.ca\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - Solutions R\u00e9novation Qu\u00e9bec\" \/>\n<meta property=\"og:description\" content=\"Politique de confidentialit\u00e9 \u2013 Solutions R\u00e9novation Qu\u00e9bec Derni\u00e8re mise \u00e0 jour : 20 novembre 2025 Chez Solutions R\u00e9novation Qu\u00e9bec, on prend ta vie priv\u00e9e au s\u00e9rieux. 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